Dementia Care Home

St Georges

Ratcliffe Road, Leicester, Leicestershire, LE2 3TE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds36
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2021-11-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity75
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2021-11-12

  • Is this home safe?

    Not yet rated
    St Georges received a Good rating for Safe at its March 2024 assessment. The published summary does not include specific detail about medicines management, falls prevention, infection control, staffing ratios, or how the home responds to and learns from safety incidents. A named registered manager is in post, which is a basic structural requirement for safe operation. The home previously received a Requires Improvement overall rating in November 2021, so the Good rating for Safe in 2024 indicates improvement has been made.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    St Georges received a Good rating for Effective at its March 2024 assessment. This domain covers whether care plans are detailed and regularly reviewed, whether staff have the right training for dementia care, and whether residents have timely access to healthcare professionals including GPs and specialists. The published summary provides no specific examples of care plan content, training records, or healthcare access arrangements. The home lists dementia as a registered specialism.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    St Georges received a Good rating for Caring at its March 2024 assessment. This is the domain most closely linked to the day-to-day experience of your parent: how staff speak to residents, whether they use preferred names, whether care is delivered without rushing, and whether dignity and privacy are maintained. The published summary contains no specific inspector observations, resident quotes, or relative feedback on these questions. The home's previous Requires Improvement rating in 2021 makes the March 2024 Good rating for Caring an improvement on its earlier record.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    St Georges received a Good rating for Responsive at its March 2024 assessment. This domain covers whether the home offers varied and meaningful activities, whether it responds to individual preferences and changing needs, and whether end-of-life care is planned thoughtfully. The published summary contains no specific detail about the activities programme, one-to-one engagement, or how the home handles requests or complaints. The home's specialism in dementia means responsiveness to individual need is particularly important.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    St Georges received a Good rating for Well-led at its March 2024 assessment. A named registered manager, Mrs Diane Smith, is in post, and a nominated individual is also identified, indicating a clear accountability structure. The home is operated by Prime Life Limited. The published summary gives no specific detail about manager visibility, staff culture, governance processes, or how the home acts on feedback. The home's trajectory from Requires Improvement in 2021 to Good in 2024 suggests leadership has made genuine improvements.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at St Georges supports adults of all ages who need residential care, including those under 65. They have specific experience caring for people living with dementia. St Georges provides specialist dementia care as part of their residential services. The team works with residents living with different stages of dementia, offering person-centered support. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

St Georges scores in the mid-range across all themes. The most recent published assessment (March 2024) rated the home Good across all five domains, but the underlying inspection text provided here contains very little specific detail, so scores reflect that positive headline rating rather than direct observational evidence.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

St Georges, on Ratcliffe Road in Leicester, was rated Good across all five inspection domains at its most recent published assessment in March 2024, with the report published in August 2024. The home is registered to care for up to 36 people, including adults living with dementia, and is run by Prime Life Limited with a named registered manager in post. A Good rating across all domains is a positive headline and places the home in a better position than many others nationally. However, the published summary provided for this report contains almost no specific observational detail, so it is not possible to say with confidence what inspectors actually saw, heard, or read during their visit. The home also carries an older overall rating of Requires Improvement from a November 2021 inspection, and the trend shows a previous decline, which means the March 2024 Good rating represents a recovery rather than a consistently strong record. On your visit, ask how long the current manager has been in post, request to see last month's actual staffing rotas including nights, and spend time in communal areas to observe how staff interact with residents without hurrying.

The three questions to ask when you visit

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In Their Own Words

How St Georges describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Georges says about itself

Specialist care for older adults and those living with dementia

St Georges – Expert Care in Leicester

St Georges in Leicester provides residential care for people over 65, with particular experience supporting those living with dementia. The home also welcomes younger adults who need residential support. Located in the East Midlands, the home offers specialist care services tailored to individual needs.

Care & specialisms

Who they care for

    The team at St Georges supports adults of all ages who need residential care, including those under 65. They have specific experience caring for people living with dementia.

    How they describe their dementia care

    St Georges provides specialist dementia care as part of their residential services. The team works with residents living with different stages of dementia, offering person-centered support.

    “If you're considering residential care options in Leicester, visiting St Georges could help you understand if their approach suits your family's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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